Help Center

Credit and Debit Cards

We accept payment by all credit and debit cards including MasterCard, Visa, Discover Network, American Express and PayPal.


Once you place your order, processing and handling time at our end is 1-3 days. We ensure that your package is shipped in time, and update the tracking details with order information so that you can track it as required.

Delivery time 

Packages are sent via ePacket china  12 - 20 days business days delivery time you can track your orders by using provided tracking number on our Track orders status

Return Policy

    Our return policy allows you to request or refund within 30 days of the purchase.Only unused items in the same condition that they were sent in are eligible for returns, along with the original packing Please do not send the purchased product to its manufacturer.

    In certain cases, only partial refunds (if applicable) will be provided, such as:

    • An item that is not in its original condition or has missing parts that are not due to our error

    Once your return has been received and inspected, we will email you to notify you of the same, including letting you know about the rejection/approval of the refund. If approved, the refund will be issued, and the appropriate credit will be given to the original payment method.

    Late/Missing Refunds (if applicable)
    If you have not received your refund even after the stipulated time, then first check with your bank. Contact your credit card issuer refunds may take some time to appear.
    If you are still unable to trace your refund, contact us by sending a mail at

    Exchanges (if applicable)
    Only defective or damaged items are replaced. If you are looking to exchange for the same product, then email to us at, and send back your item at 1680 44 St SE Grand Rapids Michigan US 49518.

    If the item was not marked as a gift or was sent to the gift giver and handed to you later, the refund would be sent to the giver, and he/she will receive the notification about the refund.

    Shipping for Returns
    For returning your product, mail it back to 1680 44 St SE Grand Rapids Michigan US 49518. Any shipping costs will be paid by you and are non-refundable. If you receive a refund, the return shipping costs will be deducted from the amount. The returned product may take the time to reach us and can vary for items above $75 in value. Prefer using a trackable service while shipping items back. We do not take any guarantee for receiving the returned item.